1. Introduction
Vestaron ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://vestaron.site (the "Site") and use our educational resources and services.
Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with this policy, please do not access the Site.
2. Information We Collect
2.1 Personal Information
We may collect personally identifiable information that you voluntarily provide to us when you:
- Fill out contact forms on our Site
- Subscribe to our newsletter or email communications
- Download our white paper or other educational resources
- Communicate with us via email or phone
- Engage with our social media platforms
This information may include:
- First and last name
- Email address
- Phone number
- Postal address
- Any other information you choose to provide
2.2 Automatically Collected Information
When you visit our Site, we automatically collect certain information about your device and browsing behavior, including:
- IP address and general location information
- Browser type and version
- Operating system
- Referring website addresses
- Pages viewed and time spent on pages
- Date and time of visits
- Clickstream data
2.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information and improve your experience. Cookies are small data files stored on your device. We use the following types of cookies:
- Essential Cookies: Necessary for the Site to function properly
- Analytics Cookies: Help us understand how visitors interact with our Site (Google Analytics)
- Marketing Cookies: Used to track visitors across websites to display relevant advertisements (Facebook Pixel)
- Preference Cookies: Remember your settings and preferences
You can control cookie preferences through our cookie consent banner and your browser settings. However, disabling certain cookies may limit your ability to use some features of our Site.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Provide Services: To deliver the educational resources, white papers, and information you request
- Communications: To respond to your inquiries, send newsletters, and provide updates about our services
- Improve Our Site: To understand how users interact with our Site and make improvements
- Analytics: To analyze usage patterns, trends, and demographics
- Marketing: To send promotional materials about our services (you may opt out at any time)
- Legal Compliance: To comply with legal obligations and protect our rights
- Security: To detect, prevent, and address technical issues and fraudulent activity
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal bases for processing your personal information include:
- Consent: You have given clear consent for us to process your personal data for specific purposes
- Contractual Necessity: Processing is necessary to fulfill our obligations under a contract with you
- Legal Obligation: Processing is necessary to comply with legal requirements
- Legitimate Interests: Processing is necessary for our legitimate business interests, provided these don't override your rights
5. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our Site, conducting business, or servicing you (e.g., email service providers, analytics providers, hosting services). These providers are bound by confidentiality obligations.
- Legal Requirements: We may disclose information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: If Vestaron is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share information with third parties when you explicitly consent to such sharing.
6. Third-Party Services
Our Site may contain links to third-party websites and utilizes third-party services, including:
- Google Analytics: For website analytics and understanding user behavior
- Facebook Pixel: For tracking conversions and optimizing advertisements
- Social Media Platforms: Links to Facebook, Twitter, LinkedIn, and Instagram
These third parties have their own privacy policies. We are not responsible for the privacy practices or content of these external sites and services. We encourage you to review their privacy policies before providing any personal information.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data transmission
- Secure server infrastructure
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:
- Contact Information: Retained until you request deletion or unsubscribe
- Analytics Data: Typically retained for 26 months (Google Analytics default)
- Communication Records: Retained for 7 years for legal and business purposes
- Marketing Data: Retained until consent is withdrawn
9. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information ("right to be forgotten")
- Restriction: Request restriction of processing under certain circumstances
- Portability: Request transfer of your data to another service provider
- Objection: Object to processing based on legitimate interests or for direct marketing
- Withdraw Consent: Withdraw consent at any time where processing is based on consent
- Opt-Out: Unsubscribe from marketing communications at any time
To exercise these rights, please contact us at [email protected] or +97531419023. We will respond to your request within 30 days.
10. Children's Privacy
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
11. International Data Transfers
Your information may be transferred to and maintained on servers located outside your country of residence, where data protection laws may differ. By using our Site, you consent to the transfer of your information to the Netherlands and other countries where we operate.
For EEA residents, we ensure adequate protection through:
- Standard Contractual Clauses approved by the European Commission
- Privacy Shield certification (where applicable)
- Other legally approved transfer mechanisms
12. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: Request information about personal information collected, used, disclosed, or sold
- Right to Delete: Request deletion of personal information
- Right to Opt-Out: Opt-out of the sale of personal information (Note: We do not sell personal information)
- Right to Non-Discrimination: Exercise your rights without discriminatory treatment
To exercise these rights, contact us at [email protected]. We will verify your identity before processing requests.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a revised "Last Updated" date. Material changes will be communicated through:
- Prominent notice on our Site
- Email notification to registered users
- Notice in our newsletter
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.
14. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
15. Dispute Resolution
We are committed to resolving privacy concerns. If you have a complaint:
- Contact us using the information above
- We will investigate and respond within 30 days
- If unresolved, EEA residents may contact their local data protection authority
- You may also have the right to lodge a complaint with supervisory authorities
16. Disclaimer
While we strive to protect your personal information, you acknowledge that:
- Internet transmissions are never completely secure or error-free
- You provide information at your own risk
- We are not responsible for circumvention of privacy settings or security measures
- You are responsible for maintaining the confidentiality of your account credentials